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Customer reviews of QUARMBY Motors
At QUARMBY Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 23 customer reviews
Fantastic customer care
By Michelle E on 13 November 2020 | Purchase not verified
From the first phone call, the care and attention from staff at Quarmby Motors was nothing but outstanding. This followed through to the forecourt and their knowledge and attention to detail was above and beyond of what I expected from a car dealership and staff genuinely cared and understood my needs as a customer. I have nothing but praise for the staff at Quarmby Motors and would and will fully recommend them to friends and family. Other dealerships should take a leaf out of their book.
Best Experience NOT buying a car!
By Andrew E on 13 November 2020 | Purchase not verified
I looked at a car that Ali had for sale at Quarmby, and as I work abroad I paid for an "ADVANCED" RAC inspection. The inspection showed up a small number of faults which were quite serious, but would only be found by a professional mechanic. I spoke with the main contact, who was apologetic and said he was going to return it to the auction he bought it from, immediately returned my 10% deposit, and continued his extremely professional approach and attitude he had all the way through our discussions. This was the best customer service and honesty I have come across in a long time in the motor trade, and even though I did not buy this particular car (and I'm after a very specific model) I will definitely keep an eye on Quarmby motors website in the future, and would deal specifically with the same gentleman again. At last, a decent honest car dealers.
Please go elsewhere
By Brett D on 23 September 2020 | Purchase not verified
Paid £2,350 for a Nissan qashqai. As I got home the red engine warning light appeared and the car went into limp mode so I asked him to have the car looked at and also put through MOT. Car went through MOT with no issues but again the engine light appeared on my way home. Next morning I starts car for first time and next thing I see is a cloud of blue smoke from back of car, tryed getting intouch but no answer ive now had the car three week and yesterday I had to put in 4litre of oil because from my past knowledge pistons looked to be leaking oil into engine bay. DO NOT BUY A CAR FROM THIS PLACE, ive left a review after a month so ive had lots of time see any faults. I could even end up having to buy another car if the problem can not be fixed.